Civil Aviation
Emirates Sets Record with 99.9% Baggage Accuracy at Dubai Airport

In a remarkable achievement that highlights Emirates’ commitment to operational excellence, the airline has set a new benchmark in baggage handling with an impressive 99.9% accuracy rate at Dubai International Airport in 2024.
A Stellar Year for Baggage Handling
Emirates, the Dubai-based airline, has made history by managing over 2.8 million bags per month—averaging a staggering 100,000 pieces of luggage daily—across its global network of 140 destinations. This marks a 3.7% year-on-year increase in baggage volumes, underscoring the airline’s growing operations and enhanced efficiency in luggage handling.
With such a massive volume of baggage being processed, Emirates’ success can be attributed to its advanced systems and seamless operations that ensure minimal disruptions and maximum accuracy.
Enhanced Service with Baggage Tracking
In a further effort to improve customer experience, Emirates introduced an innovative service that allows passengers to track their mishandled bags in real-time. This feature, which is now available at 80 stations across the airline’s network, offers greater transparency and convenience for travelers dealing with luggage issues, providing peace of mind during their journey.
This addition has proven to be a key enhancement, enabling Emirates to stay ahead of industry standards and maintain its reputation for delivering world-class service to its passengers.
A Record Year for Profit and Staff Recognition
In addition to achieving remarkable success in baggage handling, Emirates has recently announced it is now the most profitable airline for the year, thanks to its expanding network and increased operational efficiency. Recognizing the hard work and dedication of its employees in reaching these milestones, the airline has rewarded its entire workforce with a 22-week bonus.
The 22-week bonus is an expression of gratitude from Emirates to its staff for their contributions to the airline’s success. With the airline’s workforce expanding by 9% this year, the total number of employees has reached a historic high of 121,223 worldwide. This growth not only supports Emirates’ expanding global operations but also ensures the airline maintains its exceptional standard of customer service excellence at every touchpoint.
A Token of Appreciation for Staff Excellence
The 22-week bonus, equivalent to more than half a year’s salary, is a direct recognition of the team’s pivotal role in helping the airline achieve its goals. This bonus reflects Emirates’ commitment to rewarding its workforce, encouraging a culture of excellence, and inspiring continued success in the years to come.
As Emirates continues to build on this momentum, the airline’s dedication to both its customers and employees sets it apart as a leader in the aviation industry, ensuring that passengers continue to experience the best in air travel.
