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These Are the 10 Worst Airlines in the World
The aviation industry is highly competitive, with airlines constantly striving to improve service, punctuality, and customer satisfaction.
However, some airlines have consistently fallen short, making headlines for delays, poor passenger experience, and inefficient claim processing. AirHelp Inc.’s 2024 report ranks the worst airlines based on on-time performance, passenger feedback, and compensation claim handling.
| Rank | Airline | AirHelp Score | On-Time Performance |
|---|---|---|---|
| 1 | Tunisair | 3.63 | 4.7 |
| 2 | Buzz | 4.45 | 6.2 |
| 3 | Nouvelair | 4.48 | 5.8 |
| 4 | Bulgaria Air | 4.59 | 6.2 |
| 5 | El Al Israel Airlines | 4.60 | 5.7 |
| 6 | Pegasus Airlines | 4.73 | 6.7 |
| 7 | IndiGo | 4.80 | 6.6 |
| 8 | TAROM | 4.82 | 6.9 |
| 9 | Air Mauritius | 4.84 | 6.7 |
| 10 | SKY express | 4.86 | 6.9 |
The 2024 AirHelp Score report has ranked the worst airlines in the world, evaluating them based on on-time performance, customer feedback, and claim processing efficiency. Tunisair topped the list as the worst airline, scoring 3.63, with one of the lowest on-time performance ratings at 4.7.
Other airlines that performed poorly include Buzz, Nouvelair, Bulgaria Air, and El Al Israel Airlines, all struggling with delays, service quality, and passenger complaints. Popular carriers like IndiGo, Air Mauritius, and SKY express also made the list, highlighting ongoing operational and service-related challenges.
The key factors leading to their poor rankings include frequent delays, low customer satisfaction, and inefficient claim handling. For travelers, these insights serve as a guide when choosing airlines, ensuring a smoother and more reliable travel experience.
