Civil Aviation

29 best and worst airports in the UK for 2024

In the ever-evolving landscape of air travel, airport quality remains a crucial factor in shaping passenger experiences. The latest survey by Which? has unveiled the 29 best and worst airports in the UK for 2024, providing travelers with a comprehensive guide to navigating the nation’s air travel hubs.

As the demand for seamless, efficient, and enjoyable travel experiences grows, understanding which airports excel and which fall short can significantly impact journey satisfaction. This survey offers an in-depth look at key performance indicators such as customer service, facilities, and overall satisfaction, making it an invaluable resource for travelers seeking to make informed choices about their travel routes.

Rank	Airport	Rating (%)
1	Liverpool John Lennon	81
2	London City	80
3	Norwich	78
4	Exeter	77
5	Southampton	75
6	Bournemouth	72
7	Newcastle	72
8	Cardiff	71
9	Inverness	70
10	East Midlands	67
11	Belfast City	63
12	Glasgow International	62
13	Leeds Bradford	58
14	London Heathrow Terminal 5	58
15	Edinburgh	57
16	Aberdeen	56
17	London Gatwick North	56
18	London Heathrow Terminal 2	56
19	Birmingham	55
20	London Gatwick South	55
21	London Heathrow Terminal 3	54
22	Bristol	53
23	London Heathrow Terminal 4	51
24	Manchester Terminal 2	51
25	London Stansted	50
26	London Luton	47
27	Belfast International	44
28	Manchester Terminal 1	40
29	Manchester Terminal 3	37

In the 2024 survey, the top-rated airports were smaller and more efficient. Liverpool John Lennon Airport (LPL) led with an overall score of 81%. London City Airport (LCY) followed closely with 80%, Norwich Airport (NWI) scored 78%, Exeter Airport (EXT) received 77%, and Southampton Airport (SOU) achieved 75%.

At the bottom of the list, the lowest-rated airports were London-Heathrow (LHR) with 51%, London-Stansted (STN) at 50%, London-Luton (LTN) with 47%, and Belfast International (BFS) at 44%. Manchester Airport had the lowest scores overall, with Terminal One scoring 40%, Terminal Three 37%, and Terminal Two slightly higher at 51%.