Boeing Statement on Preliminary NTSB Report for Alaska Airlines Flight 1282

Boeing has expressed its appreciation for the diligent efforts of the U.S. National Transportation Safety Board (ntsb report) and has committed to promptly reviewing their findings. The company pledges full cooperation and transparency with both the NTSB and the Federal Aviation Administration (FAA) as investigations into recent incidents progress.

President and CEO of Boeing, Dave Calhoun, acknowledged Boeing’s accountability for recent events, emphasizing that such occurrences should not take place on any aircraft leaving their factory. Calhoun emphasized Boeing’s commitment to enhancing quality and restoring stakeholder confidence, asserting that significant, tangible actions and transparency are paramount.

Boeing has swiftly taken steps to bolster quality, starting with the implementation of a control plan to ensure the proper installation of 737-9 mid-exit door plugs. This includes enhanced inspections at supplier facilities and Boeing’s production line, along with rigorous documentation protocols to track the status of door plugs throughout the assembly process.

Furthermore, Boeing is enacting comprehensive plans to enhance overall quality and stability across the 737 production system. These measures include increased inspections throughout the supply chain, expanded work performed at aircraft positions, and dedicated time for quality improvement initiatives by 737 teams. An independent assessment by a seasoned safety expert is also underway to fortify Boeing Commercial Airplanes’ quality management system.

In addition to internal actions, Boeing is facilitating thorough reviews by inviting 737 customers to inspect its factory. The company pledges unwavering support for the FAA’s investigation and oversight activities.

Calhoun emphasized that the heightened scrutiny from Boeing, regulators, and customers will drive continuous improvement within the company. Boeing is resolute in its commitment to enhancing safety, quality, and transparency to deliver the highest standards of excellence in aerospace.